Unable to check IMAP account
Hello, I'm impossible to setup a freemail account in WMN to check via IMAP. I have revised many times all login info and server name therefore a mistake in login data is excluded. I can confirm that the login data are valid in Thunderbird, every communication with remote server works fine, just WMN still reports that account as unchecked (greyed item on rightclick menu). Any resolution why WMN can't check would be appreciated (log of communication with imap server could help too).
I have tried both variants and none worked
Still
still nobody can give an advice? I need it badly get working, tried both variants
imap.gmx.com - cannot check
imap.gmx.com:993 - cannot check
imap.gmx.com:143 - cannot check
I can't use POP3 access nor scriptfile since I realized that they`re unable to check for new messages in inbox nested folders, and that account uses nested subfolders.
freemail?
What ISP server is your email address at... username@______?
(Is it just gmx.com? or another domain.)
What version of WMN are you using 2.8x, 2.9x??
I have a facebook account that quit working... I have two others that still work fine.
I suspect it is a setting within my non-working accout... a setting at facebook ...that caused it to quit working. Perhaps you could adjust settings somewhere.
[Update: the account quit working because Facebook stopped recognizing the 'device' I was logging in from... I had to manually log in and tell it to save the device. The prompt to save the device was interfering with mail checking.]
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...[...ME again... man!...]...
--(just another user like you!)--
Yep I'm using WMN 2.9. The
Yep I'm using WMN 2.9.
The account login is in form xxxx@gmx.com, I tried all possible variants (IMAP via 143, IMAP via 993, and GMX,.com script). The script after some time started working but I think It's not too reliable as it often misses new messages in subfolders and beyond that it always opens web UI instead of preferred Thunderbird.
Does WMN even support IMAP via SSL? If so this login problem must be resolvable, just I don't know how.
To recap, my login details used in WMN entry:
Account type: IMAP
Username: ****@gmx.com
Password: ******************
Server: imap.gmx.com:993
These params seem not to be working (The remote server supports IMAP via 993 (SSL))
I want make sure that you understood.
You use WMN 2.9.2 with IMAP with Firefox.
It only work to show, if new email that all, BUT will NOT open in Firefox.
If you double click on IMAP, it will open in Thunderbird as example
Account type: IMAP
Username: ****@gmx.com
Password: ******************
Server: imap.gmx.com:993
Alias: Anakunda IMAP
Link: file:///Applications/Thunderbird.app/Contents/MacOS/thunderbird-bin {that is for Macintosh user}
If you already knew... that is fine, but I type this for other people, who want to learn and how to use it.
I recall some in old forum that Tobwithu said no need type :993
because he already wrote imap.js in secure ... I let you search forum in old forum and find some where will answer your question.
Thanks, CFBancroft
The opening link works fine
The opening link works fine for me, but the IMAP account still cannot be checked with login info from your post (as I wrote previously IMAP check of WMN fails for all three forms of server address plain/unsecured explicit/secured explicit)
Comments
Note that IMAP (and POP3) scripts in WMN Options provide for a "Link"...
....which you can use to specify a website (like http://www.gmx.com)...
...or a program (like file:///C:\Program Files\Mozilla Thunderbird\thunderbird.exe ...but you don't want to call TB from within TB! ;)
...and then... clicking on your account in the WMN icon right-click menu (or WMN 'window'), -will- open a tab in TB... but you won't be auto-logged in.
(If you used "Link" to specify a program, it opens in another window. WMN IMAP/POP3 "Link" works for Firefox too... where you could specify thunderbird.exe ;)
Anyway...
Anakunda... have you manually logged in to gmx.com ...making sure there's no extraneous 'prompt' for something? Sometimes there's something that needs to be answered or cleared, which is stopping WMN from checking.
Also... you could try putting that 'Link' in for http://www.gmx.com in the IMAP definition... then click your IMAP account in the WMN icon right-click menu... it will open GMX login in a TB tab... and you can login... then ThunderBird may ask if you want it to 'remember' your password. Perhaps... perhaps if you say 'yes' or 'ok' (logout/close the tab), perhaps then WMN checking will start working.
I don't know... my IMAP works fine for mail.com which is owned by gmx now.
(I usually just use the mail.com script... but I have IMAP and POP3 defined in case the script stops working.) So I tested my IMAP for mail.com... I don't specify the :port ...just imap.mail.com ...and I put a Link entry to mail.com, and remembered the password... don't know that that makes any difference though.
As last resorts, I suppose you could try totally uninstalling/reinstalling WMN (export accounts if you have a lot, but try your problem account from scratch first after reinstall) ...or create a new Thunderbird profile, for a test.
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...[...ME again... man!...]...
--(just another user like you!)--
What do you mean exactly by
What do you mean exactly by logging manually? I can login to account WEB UI using the same UID and password as stated without any extra prompts, as well as I can login with GMX.COM script, as well as with POP3. The only protocol that can access this account is imap, as I wrote the address is correct because I verified it with Thunderbird by successfully logging to IMAP server. Look at the picture
[img]http://content.screencast.com/users/nobody5/folders/Snagit/media/ae238031-e575-4cb7-a43a-26074b51b060/01.24.2012-18.05.13.png[/img]
[img]http://content.screencast.com/users/nobody5/folders/Snagit/media/7114304b-09a7-497b-8236-0b71b5fdcf00/01.24.2012-18.05.57.png[/img]
Hmm
If you can get there via script and POP3 than it looks like your login isn't requiring anything special... no prompt for anything extra. So, they are apparently working... but you want the folder access that IMAP provides...
What I meant about manual login... for IMAP, in this case ...is to include the gmx.com login site address in "Link" (as I see you have)... then you can pop-up the WMN icon right-click menu (or window), and click your account... which opens the weblogin in a tab, right in Thunderbird... and that would possibly trigger any special prompts (like facebook requiring registering logging in from a new 'device')...prompts that you could see, rather than just WMN silently failing.
Then... filling out the website login, sometimes Thunderbird (and FF) would prompt to 'remember' the password, and if you do, later access is more 'transparent'... manual logins are auto-filled, and perhaps... add-ons might be granted smoother passage ;).
For example...
...occasionally, when WMN stops checking my Twitter account, I open the weblogin tab by clicking Twitter in the WMN popup menu list, and login to it 'manually'... and magically, WMN checking starts working again... even if I reboot, etc... I don't have to manually login again... for a fairly long while.
Do you already have an IMAP GMX account set up in Thunderbird itself? (not WMN)... and that works?
If it were me, I might try defining a temporary, new Thunderbird profile... and set up WMN's gmx IMAP from scratch. If that works, then it's likely something in your TB profile is a problem.
It's tedious to isolate a 'glitch'... that problem seems a little unusual.
You could also re-install Thunderbird, perhaps.
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...[...ME again... man!...]...
--(just another user like you!)--
You mean that Thunderbird
You mean that Thunderbird can interfere with WMN? I hardly think...
[quote=]Do you already have an IMAP GMX account set up in Thunderbird itself? (not WMN)... and that works?[/quote]
Exactly, IMAP account there is setup using exactly same login data as in WMN and it works. I suspect that it must be something in communication between WMN and the IMAP server. Just for that I wrote in first post that a connect LOG would be very helpful for me as it had shown where it fails..
Thunderbird, WMN, etc
What I mean is that Mozilla products generate user profiles... any software has 'bugs'... and user profiles get corrupted, whether that's by Thunderbird or an add-on.
Some add-ons are intricately woven into the Mozilla products... and quirks get introduced into both Thunderbird and add-ons both ways... from TB to add-on, from add-on to TB... since they're always in some 'update' dance.
So one of the base fixes is to reinstall. If you can't isolate a faulty circuit, you replace the whole board.
Benefit of a reinstall is that it straightens out =some= corruptions... whether reinstalling the add-on or Thunderbird.
I'm just throwing out suggestions... (things that have helped me in the past, when isolating a glitch was tedious, difficult) ...since nobody else was. Good luck.
If you want a connect log... use one of the HTML inspectors. Firebug, HTML Inspector, Fiddler, etc. That's all I can say about that! Do you have Firefox? Why not try installing Firefox and WMN in Firefox and GMX IMAP account from scratch... see what happens. Again, if it works, then... profile glitch... perhaps.
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...[...ME again... man!...]...
--(just another user like you!)--
This freemail server server
This freemail server server details are shown here:
http://img.ui-portal.de/gmxcom/mail/overview/pop3/thunderbird/3/done.gif
Then my connection settings are right. Then why is it just WMN that can't connect to the server ?
Anybody can give a step by step guide how to peek into WMN communication on login?
Btw. I tried to setup WMN on clean installation of portable Firefox and it was unable to check too => interference with my personal settings or another addon is excluded. The same about firewall.
I only have found this message in error consloe after attempting to forced mail check with WMN:
Error: [Exception... "Component returned failure code: 0x80500001 [nsIScriptableUnicodeConverter.charset]" nsresult: "0x80500001 ()" location: "JS frame :: file:///C:/Users/AnakundaAppData/Roaming/Mozilla/Firefox/Profiles/3b9q3q... -> resource://wmn/scripts/imap.js :: process :: line 88" data: no]
Source file: file:///C:/Users/Anakunda/AppData/Roaming/Mozilla/Firefox/Profiles/3b9q3... -> resource://wmn/scripts/imap.js
Line: 88
Imap.js line 88 has this:
conv.charset="UTF-7";
Dunno if that tells something about the problem tho...
Error
Seems that error would be a problem for mail checking...
...the first place I could look for UTF font settings is in Thunderbird Tools, Options, Display, Fonts... 'Advanced' button... down in the 'Character encodings'...
Don't know if changing the encoding would help... are you using a different or non-English character set on your computer? or the gmx site?
My TB options Display font encoding is default to Western (ISO-8859-1).
(If I knew more about monitoring the communication traffic... I'd be writing scripts! ;)... I've played with Firebug in Firefox... but the data exchange isn't trivial, to me anyway.)
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By the way, you can review the HTML input tags by clicking "Input format" below the post/reply input box here. Images are added with: < img src="http..." /img > ...and there's no 'quote' exactly, that I know of, but there's italics < em >text< /em > and bold < strong >text< /strong >... and < code > and < cite > will format slightly differently.
(No space after the < ...or before > ...I just used spaces here in message or it tries to execute them as html and disappears.)
(You also have to choose to select 'Wiki' input if you use some of the tags, in that section.)
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...[...ME again... man!...]...
--(just another user like you!)--
P.S.
If character encoding doesn't help... I'd suggest emailing Tobwithu... wmnsupport (a-t) gmail.com ....with a subject line like: IMAP script broken on UTF-7 ...and include the info on that which you posted above.
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...[...ME again... man!...]...
--(just another user like you!)--
Thanks, I have made test
Thanks, I have made test account here, added it to WMN
Script: IMAP
Login name: ***********
Password: *********
Mail server: imap.gmx.com:993
I can check this mailbox!
But I can't check my personal mailbox, using the same server and script...now I really don't understand where's the difference between test account and my account
My incoming mail charset in TB is set to Central Euro ISO-8859-2, that's not Unicode.
I have tried HttpFox for capturing the login session but it only seems to trigger http requests, not IMAP
Post
Hmm... that would seem to me that there is something different about your account on the gmx side.
(Note, myself, I wouldn't post the test account/password here... even if it's temporary... always room for abuse in this world.)
Guess I'd suggest checking the settings on gmx.com. Do you have subfolders of inbox on the test account? Or other unusual(?) settings of your non-working account.
(You could try deleting your wmn definition for the login that doesn't work... then try changing the one that works to your usual account login name/password. But I suspect that won't work.)
Keep kicking it around long enough, you'll get there ;)
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...[...ME again... man!...]...
--(just another user like you!)--
To Anakunda and RpD
I did play with IMAP.
Please see wmn_imap @ gmx.com email account that I did play with it and it seem work fine for me.
Even WMN checking ... it seem works fine.
I understand about RpD talk about "abuse account" but this account that we do NOT care for it...
It should be let open in public because of user name WMN_IMAP, so anybody who want to "test" they can use this test for their real gmx email.
Right now There are 3 email is waiting at WMN IMAP GMX on WMN notifier.
Thanks, CFBancroft
;)
We don't care... but there's a spammer or a pornographer or whatever that might... and the account is tied to Anakunda in server records. Qué sera sera. It's no matter to me... I just don't see a lot of IMAP'ers having problems... or with gmx... that they need an open account... is all. (and someone could change the password and own the account and... well... Happy testing ;)
I don't know how Anakunda is getting UTF-7, though.
And the script seems to be erroring on that.
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...[...ME again... man!...]...
--(just another user like you!)--